Remove Engagement Remove Entertainment Remove Marketing Remove Rewards Programs
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Chiropractor marketing 101: How to build a thriving practice

BirdEye

With nearly 50% of people being unclear about the benefits of chiropractic care, the importance of chiropractor marketing cannot be overstated. As more healthcare seekers go online first, chiropractors need to get their digital marketing strategy right. Table of contents Why do chiropractors need marketing?

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Creating Brand Loyalty in the Airline Industry

QuestionPro Audience

In order to best accommodate travelers, airlines offer several additional services where travelers can upgrade their seats, access airline exclusive lounges, and purchase in-flight food and entertainment. Moreover, a variety of opportunities exist to engage with travelers. Select your respondents.

Airlines 150
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QSR: How Restaurant Brands Can Compete With Third-Party Delivery

Strativity

Restaurant brands that invested early in proprietary customer engagement platforms are now stronger, including Starbucks with its highly personalized mobile app, Pizza Hut with its top-rated loyalty program, Panera with its brand-defining digital customer experience, and Chick-fil-A with its outstanding omnichannel platform.

Brands 52
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Loyalty partners: co-creating customer value

Currency Alliance

Just like the most frequent customers, engaging the mid-long-tail in your loyalty program will depend on finding complementary brand partners. Having a few partners in each category is key to engaging 50%+ of your customer base. Several airlines and hotel groups did win my preference because of their loyalty program.

Loyalty 59
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Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

For most of the last decade, loyalty marketing seemed to be on autopilot for many brands – but the tide is turning. Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. What really stood out is which brands were pulling off these feats.

Loyalty 52
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Mastering Call Queuing: The Ultimate Guide to Efficient Customer Communications

NobelBiz

In the contact center world, it’s a carefully designed process that efficiently manages incoming calls, keeping customers engaged with informative on-hold messages while automatically routing them to the most suitable agent. A commitment to constantly fine-tune and optimize this system is what yields unrivaled customer engagement.

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How Important is Customer Service in Travel and Tourism?

Bold360

Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. Not only this, but the channels on and through which bots interact with your customers are well proven to be the most successful to build lasting customer engagement. Inspiring Real Loyalty, No Cards in Sight.

Tourism 56