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5 Ways Ecommerce Brands Can Increase Customer Loyalty

ModSquad

Creating loyal customers is more essential to your ecommerce business plan than attracting new buyers. From frequent-flyer miles to reward points to “Buy 10, Get 1 Free” punch cards, rewards programs work. It stands to reason: Being invested in a brand’s reward program means you’re motivated to keep interacting with them.

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5 Ways Ecommerce Brands Can Increase Customer Loyalty

ModSquad

Creating loyal customers is more essential to your ecommerce business plan than attracting new buyers. From frequent-flyer miles to reward points to “Buy 10, Get 1 Free” punch cards, rewards programs work. It stands to reason: Being invested in a brand’s reward program means you’re motivated to keep interacting with them.

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Top 5 Customer Service & CX Articles for Week of April 14, 2024

ShepHyken

Balancing Customer Loyalty in an Age of Growing Business Costs by Tom Behnke (Retail TouchPoints) Consumers again and again have propped up the economy, fueling consistently strong growth in ecommerce and giving the retail industry an important edge in otherwise dark times. Over 90% of businesses today offer a loyalty program.

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5 Ways for Grocery Retailers to Revamp Their Loyalty Programs in 2021

Oracle

Allow them to check their points balance and review available rewards on the program’s personalized dashboard. Connect your loyalty program to your online store to ensure you capture your shoppers’ purchase information. ecommerce sales and 7.4% According to U.S. billion by 2023. of all grocery sales.

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Are You Delighting Customers on an Emotional Level?

CSM Magazine

However, the rewards and gifts shouldn’t be limited to occasions only. Such reward programs and incentives profoundly influence a customer’s view of your business emotionally and they continue buying from you. For happy customers, keep rewarding them from time to time. Go for a live chat on Instagram.

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Guest Blog: How Retailers Can Earn Millennial Moms Loyalty

ShepHyken

Besides this, a loyalty program allows you to give moms another reason to return, because by purchasing more from your store, they can get future discounts. Just see how Childrens Place’s rewards program does it: when a child’s birthday is approaching, they offer a 20% discount for the Mom. Why does it work? Conclusion.

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Delighted’s retail customer experience guide for 2021 and beyond

delighted

Enhancements in technology have led to the growth of ecommerce, making it easier and safer during COVID-19 for businesses to sell retail goods online and across the globe. Customer or potential customer emails can be captured digitally by encouraging customers to sign up for newsletters and rewards programs.

Retail 70