omnichannel 
Bold360
APRIL 27, 2017
As the winter slips away and the days start getting longer and warmer, your customers start thinking about summer. Travel and tourism can be difficult areas for retaining customer loyalty, with websites set up exclusively to pit brands against one another on the best deals for hotels and rock-bottom prices on flights.
Kustomer
JUNE 9, 2021
A business could be doing everything right, but at some point they will receive a customer complaint. It can be easy to place blame on the customer. But businesses should see the unsatisfied customer as a growth opportunity. In this article, you will uncover three ways customer complaints are actually a blessing.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Customer Guru
AUGUST 21, 2018
Continuing with our list (in alphabetical order) of customer experience (CX) influencers (experts, consultants, and authors), we are sharing a few names of leaders leaders that every CX enthusiast must follow and take inspiration from. John is an “Ex-Disney Guy” and Customer Experience Coach. John DiJulius Follow @JohnDiJulius.
Oracle
APRIL 22, 2019
Automotive, military, healthcare, education, telecommunications, retail, real estate, tourism, advertising – you name it. Among other things, it helps businesses enhance customer experience. The list of industries already employing the technology goes on and on, but there is still so much room for progress.
Avaya
MAY 18, 2016
Economies, cultures and even digital adoption vary widely across the region, yet trade, cooperation and tourism continue to prosper. This prevents the delivery of the type of personalised, omnichannel experience that customers expect today. Asean has always been about working together.
BlueOcean
MARCH 31, 2021
What do mattress sales, wildlife populations, and peak customer service times all have in common? Meanwhile, wild animals are appearing during daylight hours while also thriving in number due to less commuter traffic and tourism—an impact scientists have dubbed the “anthropause.”. Listen to the audio or read the article.
SurveySensum
APRIL 5, 2022
SurveyMonkey is still a generic software that doesn’t do any better to enhance the customer feedback management process. So, if you are looking to improve CX by focusing on it in detail, then you may want to look for an end-to-end customer experience management tool and hence, the need for Surveymonkey alternatives.
Expert insights. Personalized for you.
56 
Let's personalize your content