Why Bridging the SaaS User-Buyer Divide Is Key to Improving Customer Retention
Gainsight
JUNE 20, 2022
This post was originally published in Customer Think. . The Customer Success Index 2022 , a survey of more than 350 companies by Gainsight and RevOps Squared, recently uncovered some very interesting, if not troubling data on the state of alignment between SaaS users and buyers. Download the Customer Success Index 2022. .
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