Customer Relationship Management Customer relationships Customer Retention Download 
Comm100
OCTOBER 8, 2016
Your customer retention is super important to your bottom line—after all, customer loyalty is well-known for being more valuable than customer acquisition. With stakes this high, it’s essential that you build a solid customer retention plan that can lead to long-term customer loyalty.
Alliance by IFS
MAY 28, 2019
To achieve it, you have to boost customer retention , attract new customers, and/or offer new products and services. To learn more about cutting costs with FSM software, download the complete whitepaper here. Personalize the Customer Experience. Increase customer retention rate by over 11%.
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Education Services Group
NOVEMBER 21, 2022
In particular, Customer Success Operations is suffering from the lack of technologies tailored to fit the requirements of an organization that needs to scale. Almost 83% of those surveyed utilize a Customer Relationship Management (CRM) software versus 46.3% that have a specialized Customer Success Platform (CSP).
Kustomer
JUNE 7, 2023
As customer trends shift over time, so will the contents of a CX playbook. However, having a go-to user guide for how to meet modern customer expectations , increases sales and customer retention. To personalize a customer’s experience, you have to know the customer — and that requires data.
Alliance by IFS
OCTOBER 18, 2019
According to an ROI study we conducted here at Astea, service leaders who aren’t investing in field service management ( FSM) software could be missing out on a revenue opportunity of $205,335 ? Not only will this help your customers maximize asset uptime, but it also greatly enhances the value of service you deliver.
Comm100
MARCH 8, 2017
Follow her today on Twitter to make sure that your company is doing everything it can to improve the experience and the lives of its customers. Shapiro is a customer retention expert, who founded The Center for Client Retention. Free Download] 120+ Ready-to-Use Live Chat Scripts for Both Sales and Customer Service.
NobelBiz
MAY 16, 2023
If you want a more in-depth, one-on-one explanation about the difference between the two and what suits best for your business, download our free exclusive ebook: On-Premise vs. Cloud Contact Center Solution: Benefits and Challenges. How Do Hosted Contact Centers Work?
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