Customer Insights Healthcare Metrics Multi-Channel 
Lumoa
APRIL 28, 2024
More than 80% of business leaders see customer experience as a growing priority in 2024. But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response? That’s where customer experience platforms come in. Think ChatGPT but for your customer insights.
Strativity
APRIL 11, 2018
As the healthcare industry increases digital touchpoints and capabilities, healthcare consumers are becoming more engaged and are demanding an improved patient experience. The availability of this richer information provides improved customer insight.
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SurveySparrow
FEBRUARY 18, 2024
Customization is limitless with instant survey design options and an icon playground. Seamless Feedback Collection Capture feedback effortlessly through various channels including email thermometers, embedded surveys, and signature thermometers for popular email platforms. We’ll keep it simple and short. The best part?
Lumoa
AUGUST 23, 2021
Because the pandemic has not only changed how we interact with customers, but also the level of standards the customers now have, it’s time to be a little bold in your experimentation of what works. Embrace the rise of messaging apps One way might be to incorporate texting into your communication channels.
Optimove
MAY 4, 2022
So many things are explicitly tailored to our personal preferences; the product recommendations we see on Amazon, our Netflix experience, gym memberships and healthcare plans, even the products we buy for our pets are becoming customized. We are living in the age of personalization. These are the basics.
SurveySensum
OCTOBER 9, 2023
Creating and sharing NPS, CES, CSAT, and other surveys across various channels is effortless with SurveySensum. SurveySensum boasts a proven track record in a range of industries, from automotive and healthcare to fintech, telecommunications, and insurance. Best Features It makes surveys feel like a conversation.
NobelBiz
JULY 25, 2023
Customer Interaction Analytics also serves as a tool used by supervisors to analyze what interactions the team is having and to determine the most successful communication channels for a given campaign. These platforms provide a goldmine of data regarding customer sentiment and brand perception.
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