BirdEye

OCTOBER 21, 2022

Tripadvisor has been in the review game for over 20 years and the site is still a popular choice for travelers. Tripadvisor is still the highest-ranking review platform for the travel and tourism industry. According to one study, 30% of customers rely on Tripadvisor reviews to make decisions about traveling.

Management 98

Management How To Tourism Hotels 98

BirdEye

DECEMBER 30, 2023

A Twitter business profile is a specialized account designed for businesses to promote their products or services, engage with customers, and build their brand. In contrast, business accounts on Twitter are tailored for companies to promote their products or services, engage with customers, and boost their brand presence.

How To 109

How To Social Media Advertising Analytics 109

BirdEye

NOVEMBER 8, 2023

Here are 5 tips to get more customer reviews How does Birdeye help you get more reviews from satisfied customers? FAQs on eCommerce review sites Unlock your business potential by listing on these eCommerce review sites To truly elevate your brand experience, you must be listed and engage regularly on these third-party review sites.

Ecommerce 57

Ecommerce Travel Hotels Social Media 57

Confirmit

APRIL 15, 2019

In this webinar, Phil Durand, Director, Customer Experience Management, Confirmit will help you to look at your CX program like a great house. His real enthusiasm has always been for the creation of engaging programmes that motivate a business to improve. Almost every CX professional is dealing with some legacy elements.

Tourism 40

Tourism Automotive Competitive Advantage Travel 40

Qualtrics

FEBRUARY 16, 2021

By measuring guest satisfaction you can find areas along the guest’s journey that need improving - and then take appropriate steps to improve those experiences. Listen to how travel and hospitality organizations are reimagining the guest experience. Travelers are more likely to take last-minute trips.

Guest Experience 49

Guest Experience Trends Tips Hotels 49

Storyminers

JULY 6, 2020

She’s got more than 25 years of experience (both client-side and vendor side) helping companies understand their employees and customers and identify what drives retention, satisfaction, engagement, and the overall experience – so that employees, customers, and businesses reap the benefits and achieve their desired outcomes.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

She’s got more than 25 years of experience (both client-side and vendor side) helping companies understand their employees and customers and identify what drives retention, satisfaction, engagement, and the overall experience – so that employees, customers, and businesses reap the benefits and achieve their desired outcomes.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130