Customer Base, Customers, Entertainment and Loyalty Programs

Supermarkets: How to Build a Winning Loyalty Program

Currency Alliance

FEBRUARY 10, 2020

One of the earliest loyalty programs came out of the grocery sector. Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app.

Loyalty Programs

Loyalty Programs Loyalty How To Hotels

10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

AUGUST 4, 2023

In today’s fiercely competitive business landscape, customer engagement plays a pivotal role in establishing enduring relationships with your target audience and fueling business growth. So, let’s explore these customer engagement ideas and discover how they can help you boost your business to new heights.

Customer Engagement

Customer Engagement Engagement Social Media Loyalty Programs

10 ways to increase customer loyalty in the restaurant industry

Happy or Not

FEBRUARY 26, 2024

In the competitive landscape of the restaurant industry, the secret sauce to long-term success that allows you to drive repeat business lies not just in the kitchen but in the hearts of your customers. Remember regular customers’ names, favorite dishes, dietary needs, and even birthdays.

Loyalty

Loyalty Industry Loyalty Programs Social Media

Webinars

How To Craft Your Perfect Retail Tech Stack

How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

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Loyalty partners: co-creating customer value

Currency Alliance

OCTOBER 12, 2021

Loyalty partnerships with complementary brands are the best way to create additional value, for customers and for your business. Depending on the maturity of your loyalty program, you may already have some program partners, or be a partner in somebody else’s program. The value can be immediate.

Loyalty

Loyalty Loyalty Programs Airlines Travel

9 Strategies to Improve Customer Retention Rate in 2023

SurveySensum

SEPTEMBER 21, 2023

There are two companies A and B having similar numbers of customers and both want to increase their business. Company A, decided to run a substantial marketing campaign, investing hundreds of dollars in hopes of acquiring new customers. Unfortunately, the campaign only yielded two customers, generating a total of $50 in business.

Customer Retention

Customer Retention Strategy Gamification Loyalty Programs

Mastering customer acquisition: 10 proven strategies

BirdEye

OCTOBER 27, 2023

Businesses might be well-equipped with advanced digital tools and modern-day strategies to attract customers. However, the quest to find the “perfect solution” to customer acquisition remains timeless. Customer acquisition is the backbone of a business’s growth and sustainability. Aim for more customer reviews 7.

Strategy

Strategy Social Media Multi-Channel Advertising

Next-Generation Loyalty Marketing (for experts)

Currency Alliance

OCTOBER 12, 2020

That type of simple recognition goes a great way in building loyalty with customers. This presentation is about driving customer engagement, and how the loyalty industry is transforming in order to engage with the mid-tail and long-tail customer. Loyalty programs must evolve to keep customers engaged.

Loyalty

Loyalty Marketing Loyalty Programs Banking

Quick Tips to Create a Customer Satisfaction Strategy

SurveySensum

JULY 4, 2023

According to a recent article, “The five disciplines of customer experience leaders” by Bain & Company , excelling in customer experience can have a significant impact on a company’s revenue. In fact, companies that prioritize customer experience have been found to grow their revenue by 4-8% above their market average.

Customer Satisfaction

Customer Satisfaction Strategy Tips Social Media

Quick Tips to Create a Customer Satisfaction Strategy

SurveySensum

JULY 4, 2023

According to a recent article, “The five disciplines of customer experience leaders” by Bain & Company , excelling in customer experience can have a significant impact on a company’s revenue. In fact, companies that prioritize customer experience have been found to grow their revenue by 4-8% above their market average.

Customer Satisfaction

Customer Satisfaction Strategy Tips Social Media

40+ carpet cleaning marketing ideas, strategies, tips & ads

BirdEye

DECEMBER 8, 2023

However, a robust and effective carpet cleaning marketing strategy is pivotal in making your business stand out and attract customers. Carpet cleaning marketing is all about strategically promoting carpet cleaning services to attract customers and increase business visibility. Builds trust with positive customer reviews.

Tips

Tips Strategy Marketing Social Media

Innovators break the mould, at the 2020 Loyalty Magazine Awards

Currency Alliance

JUNE 16, 2020

While travel and retail brands have made a lot of progress in the last 24 months, the bulk of innovation has come from other consumer sectors – including media businesses, entertainment, and telecoms providers, which in recent years appeared to regard loyalty as a lost cause. The program is actually called, ‘ Voxi Drop ’.

Loyalty

Loyalty Innovation Travel Loyalty Programs

6 Customer Retention Strategies that are Here to Stay

ClientSuccess

JUNE 19, 2019

If you think retaining an existing customer is expensive and unnecessary, try acquiring a new one. Adding credibility to this statement is a research study by Invesp Consulting which suggests: Existing customers are 50% more likely to try new products and spend 31% more than new users! Personalized Offers Lead to Loyal Customers.

Customer Retention

Customer Retention Strategy e-support Loyalty

Breaking down the walls: Loyalty Magazine Awards 2019

Currency Alliance

JUNE 19, 2019

This was my second year on the judging panel at the Loyalty Magazine Awards. Really, for those relatively few brands achieving impressive levels of customer engagement, it’s breath-taking how fast the industry has progressed in such a short time. You can watch the Loyalty Debate in full here. Mastering customer data (finally).

Loyalty

Loyalty Loyalty Programs Gamification Airlines

Loyalty personalization: harness deep insight through partner brands

Currency Alliance

AUGUST 16, 2019

Loyalty programs once enabled relatively personalized marketing. From a standing start of zero customer data some 20 years ago, brands became able to incentivize desired behaviors in highly-predictable customer segments. Value, that is, to a minority of highly-frequent, high-spending customers.

Loyalty

Loyalty Brands Loyalty Programs Airlines

Loyalty Strategy 2019: How to Win in the Next Decade

Currency Alliance

FEBRUARY 26, 2019

Having benchmarked and talked to hundreds of loyalty programs in the past few months, what we think program leaders ought to be doing during the next 3-6 months is preparing a plan to realign their loyalty program design with the broader business strategy and core value propositions. Customer data: maximize ROI.

Loyalty

Loyalty Strategy Loyalty Programs Hotels

Customer Satisfaction Guarantee: The Dos & Don’ts With Examples

SurveySparrow

APRIL 29, 2021

As a customer, finding yourself the best deals is your right! You need to give customers the best deals to choose from and keep them satisfied. Here, we’ll help you figure out the dos and don’ts your teams should follow to guarantee customer satisfaction. What Is A Customer Satisfaction Guarantee?

Customer Satisfaction

Customer Satisfaction Examples Customers Brands

10 NPS Best Practices to Follow in 2020

SurveySparrow

JANUARY 24, 2020

We’re not satisfied if they become a customer. Net Promoter Score is an indicator of customer experience and a predictor of business growth. Net Promoter Score is an indicator of customer experience and a predictor of business growth. All it does is ask a simple question to the customer. What is NPS?

NPS

NPS Survey Net Promoter Score Feedback

Customer Experience Update

Supermarkets: How to Build a Winning Loyalty Program

10 Customer Engagement Ideas to Boost Your Business

Webinars

Trending Sources

10 ways to increase customer loyalty in the restaurant industry

Webinars

Loyalty partners: co-creating customer value

9 Strategies to Improve Customer Retention Rate in 2023

Mastering customer acquisition: 10 proven strategies

Next-Generation Loyalty Marketing (for experts)

Quick Tips to Create a Customer Satisfaction Strategy

Quick Tips to Create a Customer Satisfaction Strategy

40+ carpet cleaning marketing ideas, strategies, tips & ads

Innovators break the mould, at the 2020 Loyalty Magazine Awards

6 Customer Retention Strategies that are Here to Stay

Breaking down the walls: Loyalty Magazine Awards 2019

Loyalty personalization: harness deep insight through partner brands

Loyalty Strategy 2019: How to Win in the Next Decade

Customer Satisfaction Guarantee: The Dos & Don’ts With Examples

10 NPS Best Practices to Follow in 2020

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