Consumers Guest Experience Technology Travel 
InMoment XI
FEBRUARY 7, 2024
Out of nowhere, citizens were flocking in droves to distant lands, as travel by plane, sea, and car surged. The coming year is no exception, as consumers across the globe plan to make travel a priority, despite ongoing economic uncertainty. Instead, 71% of consumers expect personalization from the businesses they choose.
InMoment XI
JANUARY 17, 2024
In the dynamic world of hospitality, the ability to manage and enhance the guest experience often spells the difference between those who win and those who get left behind. What is Guest Experience? A positive guest experience involves going beyond basic customer service. Guest experiences impact reputation.
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CX Centric
MAY 25, 2021
Amongst other challenges we will delve incisively into during this much anticipated online event include: Innovative Technology, Fierce Competition etc. Longstanding travel warnings from public health officials, government institutions, and the media have hindered consumer trust in the safety of travel.
CSM Magazine
MAY 18, 2023
The global technology platform will power personalised guest experiences to increase revenue while providing deeper guest insights for the global hospitality company. SevenRooms is a data-driven guest experience and retention platform focused 100% on building operator-focused tools.
InMoment XI
JANUARY 16, 2024
Specifically, the world’s leading brands have begun using contact center AI to create a more efficient and effective customer service experience. By integrating these advanced technologies, these companies aim to streamline customer interaction, automate routine tasks, and optimize their overall operations. What is Contact Center AI?
Avaya
FEBRUARY 7, 2017
Just consider that 35% of Americans believe outer space travel will become a reality within the next 15 years. Enable data to be shared organization-wide: The hospitality industry serves millions of travelers who are generating, sharing and consuming their fair share of data each day. So, how can hotels stay ahead?
NetBase
FEBRUARY 27, 2019
It’s not always easy deciding whether to dive into embracing new technologies before they’ve become commonplace. Literally the heart of your analytics, sentiment analysis puts you in touch with what matters most to consumers. What AI really allows brands to do is carve out new paths never traveled before.
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