ProProfs Chat

JULY 20, 2021

That’s where a simple employee satisfaction survey comes to your rescue. This blog gives you a clear insight into an employee satisfaction survey and shows you how to create and share meaningful surveys in minutes. What Is an Employee Satisfaction Survey? There are several reasons to conduct employee satisfaction surveys.

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Survey Policies Social Media Net Promoter Score 72

ProProfs Chat

DECEMBER 14, 2020

That’s when you try out email surveys, and the results are excellent. Research suggests that the average response rate for an email survey is 30% as compared to 18% for a telephonic survey. Given that surveys can provide you with a valuable wealth of insights, leveraging them should be a top priority for businesses.

Survey 52

Survey How To Tools Tips 52

ProProfs Chat

DECEMBER 14, 2020

That’s when you try out email surveys, and the results are excellent. Research suggests that the average response rate for an email survey is 30% as compared to 18% for a telephonic survey. Given that surveys can provide you with a valuable wealth of insights, leveraging them should be a top priority for businesses.

Survey 52

Survey How To Tools Tips 52

ProProfs Chat

NOVEMBER 15, 2021

While searching for the best survey tools, you might have bumped into Typeform. It is one of the leading survey software used across marketing, HR, customer success, education, and various other industries. . Typeform is an online tool that helps you get closer to the people who matter most to your business via beautiful forms.

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Survey Analytics Report Tools 98

ProProfs Chat

JUNE 25, 2021

SoGoSurvey is one of the popular and reliable online survey tools used by individuals and businesses alike. With the SogoSurvey cloud based platform, you can easily create multilingual surveys, polls, forms, quizzes, and other types of assessments. Why do You Need SoGoSurvey Alternatives? Navigation Issues.

Net Promoter Score 52

Net Promoter Score Survey Effort Score NPS 52

ProProfs Chat

NOVEMBER 26, 2021

With an increasing number and identical interfaces of Google forms alternatives , it has become a challenge to choose the best one for your business. While some tools are free and easy to use, they still lack potential features when compared with their counterparts. . What is Google Form? Features of Google Forms.

Survey 52

Survey Tools Analytics Report 52

ProProfs Chat

JUNE 5, 2020

Various live chat tools in the market support powerful third-party integrations to help users create their support bundle. They’ve made integrations with native apps such as ProProfs Knowledge Base , ProProfs Help Desk , & ProProfs Survey Maker possible for their forever free plan users too. And that’s not all.

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Software Knowledge Base CRM Brands 86

ProProfs Chat

NOVEMBER 26, 2021

Voice of the Customer (VoC) surveys are used to analyze the gap between customer expectations and reality. VoC programs incorporate various methods, however, the voice of the customer survey remains the key part among all methods. . But, before moving any further, let’s first understand what a VoC survey is? Retain customers.

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Examples Survey Net Promoter Score Social Media 52

ProProfs Chat

JUNE 25, 2021

These are popup surveys in action! Organizations worldwide are increasingly using popup surveys to collect real time feedback from their website visitors or target audience. So, what makes it different from a normal longform survey? Unlike a normal survey, popup surveys appear at a predetermined time on the website.

Survey 52

Survey How To Chatbots Feedback 52

ProProfs Chat

JULY 21, 2020

A study by Bain and Company found that after 10 purchases, your customers are likely to refer 50% more people as compared to one time purchasers. Metaphorically speaking, the customer lifecycle can be compared to a flower in bloom. Once, the issue has been rectified, you can float an NPS survey to measure customer loyalty.

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Management Loyalty Programs Loyalty Competitive Advantage 52