Three reasons why a managed service is the best route for your Conversational AI implementation
Interactions
JULY 8, 2021
And, consumers are open to using this type of automation and recognize the benefits. In fact, in a recent survey by Interactions, consumers cited the top benefits of using automated systems in customer care as “being able to take care of tasks when they want to” (45%) and the “speed of getting things done” (23%). .
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