TechSee

FEBRUARY 26, 2019

To stay ahead of the game and see off rising competition from new market entrants, leading telecommunications providers know that customer experience is the new battleground. Leading global groups have already witnessed the awesome power of visual engagement as they discover the secret of enhancing customer experience in telecoms.

Customer Experience 95

Customer Experience Contact Center Telecommunications NPS 95

NobelBiz

JANUARY 16, 2024

Are you struggling to boost customer satisfaction, enhance agent efficiency, or increase lead generation in your contact center? So, as a call center owner, manager or supervisors how do you tackle these difficult challenges and improving the overall performance within your contact center?

Call Center 52

Call Center Contact Center Contact Center Software Call Recording 52

Inbenta

MAY 16, 2022

In the last few years, the telecommunications industry has taken a significant hit in spending. It’s already predicted that revenue for telecommunication AI technology is going to grow exponentially. Hosted call center solutions can use chatbots to engage with thousands or even millions of customers at a time.

Chatbots 52

Chatbots Self Service Telecommunications Company 52

TechSee

JANUARY 2, 2018

Visual engagement enhances the claim experience. Implementing a video solution that enables visual insurance claims has emerged as one solution that can disrupt the way insurance claims are processed and resolved. Installation and configuration of these home devices can be complex.

Insurance 116

Insurance Telecommunications Contact Center Video 116

Magellan Solutions

JULY 2, 2021

Telecommunication. Hit Rate Solutions. In a study by Cornell University , the found out that these are the basic AHT for each industry: AHT Telecommunications = 528 seconds. That is why it is ideal to get a call center provider that is cheap yet capable of receiving a huge volume of calls. Noon Dalton.

Comparison 52

Comparison Average Handle Time Call Center Ecommerce 52

TechSee

DECEMBER 4, 2018

As a leading provider of intelligent visual engagement, TechSee is at the forefront of the digital CX transformation. Our goal is to partner with innovative Tier-1 companies, by providing them with digital solutions that enable them to exceed their customers’ expectations. TechSee-Vodafone partnership.

Innovation 95

Innovation Self Service Telecommunications Customer Satisfaction 95

TechSee

FEBRUARY 19, 2019

Engaging your customers on a personal level is the key to long-term loyalty. Reimagining emotional engagement through simplified mobile interactions that empower customers to take charge. Mark your calendars with these “can’t miss” sessions and exhibitors and prepare to witness the future of mobile self-service technology. Who’s there?

Self Service 95

Self Service Innovation Telecommunications Consumers 95