Inbenta

MAY 16, 2022

In the last few years, the telecommunications industry has taken a significant hit in spending. It’s already predicted that revenue for telecommunication AI technology is going to grow exponentially. According to a recent report , 68% of customers expect call center businesses to show empathy.

Chatbots 52

Chatbots Self Service Telecommunications Company 52

TechSee

OCTOBER 31, 2018

billion connected devices will be in use worldwide by 2020, more and more CSPs are jumping on the bandwagon, recognizing the value of artificial intelligence applications in the telecommunications industry. With Gartner forecasting that 20.4

Industry 100

Industry Telecommunications Trends Self Service 100

TechSee

JANUARY 2, 2018

The visual claim process itself is easy and quick The adjustor can simply establish a live video connection with the customer (no app download necessary) in order to easily review and visually communicate with the customer through augmented reality tools. Simple process for wide range of use cases.

Insurance 116

Insurance Telecommunications Contact Center Video 116

TechSee

NOVEMBER 6, 2018

The original concept of remote assistance is based on a technician’s ability to use a remote connection to temporarily view or control a computer or a mobile device over a network or the Internet in order to help solve software issues. There are a number of AR remote assistance solutions on the market.

Call Center 104

Call Center Insurance Customer Satisfaction Video 104

TechSee

DECEMBER 4, 2018

Our goal is to partner with innovative Tier-1 companies, by providing them with digital solutions that enable them to exceed their customers’ expectations. Vodafone Group plc is a multinational telecommunications conglomerate committed to customer service excellence. along with AR and AI capabilities.

Innovation 95

Innovation Self Service Telecommunications Customer Satisfaction 95

TechSee

FEBRUARY 19, 2019

This year’s theme, “Intelligent Connectivity,” focuses on highly contextualized and personalized experiences , delivered when and where customers want them. As the biggest mobile trade show of the year, MWC Barcelona 2019 is an event not to be missed. Who’s there?

Self Service 95

Self Service Innovation Telecommunications Consumers 95

NobelBiz

JANUARY 16, 2024

Outbound Call Center Campaigns Outbound campaigns play a role in business as they allow companies to take measures in reaching out to customers and potential leads. Through these initiatives businesses can establish connections, foster relationships and effectively promote their products or services.

Call Center 52

Call Center Contact Center Contact Center Software Call Recording 52