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3 Methods to Capture the Promise of Technology in Call Center BPO Offerings

TechSee

As businesses increasingly realize that leveraging the power of technology creates a clear competitive advantage, the future of the BPO industry has become dependent on its willingness to adopt new growth and BPO technology trends that will serve as a value multiplier for their offerings. Customer-Driven Opportunity.

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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations. Remember to consider the following technological aspects.

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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

Today, customer support plays a pivotal role in maintaining and growing a loyal customer base, enticing many companies to hire a contact center for their answering services. Ultimately, a well-managed contact center can be the lifeline of your customer service operations. Remember to consider the following technological aspects.

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Why Outsource Outbound Call Center Services? A Comprehensive Guide

Magellan Solutions

There are several advantages to outsourcing outbound services. It can help your company gain the competitive advantage it needs. Why Outsource Outbound Call Center Services? Outsourcing outbound call center services can improve a company’s operations. So, what are you waiting for?

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Vodafone – Global Innovator Chooses AR Remote Assistance

TechSee

Our goal is to partner with innovative Tier-1 companies, by providing them with digital solutions that enable them to exceed their customers’ expectations. The company looked to TechSee to provide a customer support solution that would drive down its dispatch rate and its associated costs while boosting customer satisfaction.

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Augmented Reality Remote Assistance – The Complete Guide

TechSee

Augmented reality remote assistance is an emerging technology that enables brand agents and product experts to visually guide and collaborate with customers and field technicians. . The combination of these two technologies creates a powerful collaborative solution for remote guidance.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. In today’s digital age, companies can get a comprehensive or 360?

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