TechSee

FEBRUARY 19, 2019

One of the keys to innovation in this area is self-service technologies that enable customers to quickly and conveniently resolve problems on their own, especially from their mobile devices. Innovative AI-Driven Self-Service Exhibitors Not to be Missed. Who’s there? The vital importance of device management. When and where?

Self Service 95

Self Service Innovation Telecommunications Consumers 95

Magellan Solutions

JULY 19, 2021

ADEC Innovations. GeBBS HealthCare Solutions. Robust reporting & analytics along with coder and provider education. • Cost-effective solutions to maximize revenue. Cost-effective solutions to maximize revenue. Healthcare Payer Solutions. • PBM Solutions. Healthcare Provider Solutions.

Call Center 52

Call Center Healthcare Company Hospitality 52

TechSee

JUNE 25, 2019

Companies can use biometrics to verify warranties, ensuring that customers receive service for their devices without requiring them to save receipts or warranty documentation. Intent prediction enables call centers to up their game by giving customers the assistance they need in the way they want it. Emotion analytics.

Technology 122

Technology Customer Service Contact Center Gamification 122

TechSee

NOVEMBER 6, 2018

Billing proofs and contracting issues: Documents can get confusing, with so many details and fine print. With AR remote assistance, agents can share a view of a physical document in order to point at and address billing inquiries, invoice clarification or contract misalignment.

Call Center 104

Call Center Insurance Customer Satisfaction Video 104

TechSee

FEBRUARY 12, 2018

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. customer exhibitors at MWC 2018: Verto Analytics.

Trends 84

Trends Customer Service Multi-Channel Self Service 84

TechSee

FEBRUARY 12, 2018

Companies can then use AI-driven predictive analytics tools to determine customer patterns or trends in order to better target their marketing offers, and enhance their relationship with customers. customer exhibitors at MWC 2018: Verto Analytics.

Trends 84

Trends Customer Service Multi-Channel Self Service 84

Magellan Solutions

AUGUST 5, 2021

. • Seamless call transfer mechanisms. Special routing plans to handle phone calls during holidays. Auto dialers are call center solutions that automatically dial phone numbers from a contact list. Detailed analytics and reports. • Reducing the number of documents. Integrates with Freshsales CRM.

Call Center 40

Call Center Software CRM e-support 40