Comm100

SEPTEMBER 5, 2014

Here are nine tips on how to offer the most effective customer service on social media. These tips will keep you from wasting time and ensure that your customers are getting their questions answered in a timely manner. Jet Blue, the airline, has become quite adept at reacting to people’s tweets in a timely manner.

Social Media 113

Social Media Tips Customer Service Customer Service Representative 113

Comm100

AUGUST 23, 2018

Starbucks’ mobile app has other interesting features that further improve the customer experience, including digital tipping, Shake to Pay, and a rewards system that incentivizes purchases by offering free food and drinks. This year, the company was ranked the most valuable brand in the world , with an estimated brand value of about 150.81

Exceptional Customer Service 101

Exceptional Customer Service Customer Service Chatbots Hotels 101

BirdEye

OCTOBER 6, 2023

Reputational risk is potential damage to an organization’s image caused by negative publicity, scandals, or crises that can impact revenue, brand value, and stakeholder loyalty. This outcry saw the brand’s reputation drop. Read more about pricing strategy in our 11 Pricing strategy explained: Examples + tips blog.

Strategy 57

Strategy Social Media Airlines Software 57

SurveySparrow

SEPTEMBER 21, 2020

Giant companies like Taco Bell, Microsoft, Apple, Southwest Airlines have achieved massive success because of online surveys. Tips for Successful Online Business Surveys. Let them know, your brand values them, care for them. Here we’ve tried to shed light on how you can use online surveys for high return on investment.

ROI 45

ROI Survey Return on Investment Social Media 45

Ian Williams

MARCH 19, 2020

Ian: However from your perspective what tips and thoughts can you put forward about what needs to be included within a business case? The large advertising agency, brand agency, one of the biggest in the country saw that as a threat. And I think that’s something we can both agree with. Christopher: Yeah. Ian: Oh really?

Leadership 52

Leadership Consulting Financial Video 52