Changing Passwords Sucks! 5 Tips To Make It Better
Kerry Bodine
JULY 20, 2020
Here are five tips for making sure your customers don’t pull their hair out when they change their passwords, each taken from my own real-life hair-pulling experiences: Make the “change password” link easy to find in the account section. I’m looking at you, United Airlines. And believe it or not, some sites don’t even have it at all!
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