Airlines Brand Values Customer Care Tips 
Comm100
SEPTEMBER 5, 2014
Here are nine tips on how to offer the most effective customer service on social media. These tips will keep you from wasting time and ensure that your customers are getting their questions answered in a timely manner. Jet Blue, the airline, has become quite adept at reacting to people’s tweets in a timely manner.
Comm100
AUGUST 23, 2018
Starbucks’ mobile app has other interesting features that further improve the customer experience, including digital tipping, Shake to Pay, and a rewards system that incentivizes purchases by offering free food and drinks. The app even tells customers the songs playing in-store and lets them save the music to a playlist on Spotify.
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