BirdEye

DECEMBER 21, 2022

Social media is an ever-changing landscape where trends rise and fall every day. If you aren’t keeping a close eye on the latest social media trends, you might be left guessing while your follower count decreases. TikTok is becoming more than just a social platform. The growth of TikTok is unstoppable.

Social Media 97

Social Media Trends Video Brands 97

NobelBiz

APRIL 30, 2024

The projection is that one in 10 agent interactions will be automated by 2026, a significant increase from the current estimated 1.6% This might include displaying customer purchase history, suggesting solutions based on similar past incidents, or even offering real-time coaching tips during customer calls.

Call Center 105

Call Center Contact Center Chatbots Virtual Agent 105

NobelBiz

APRIL 30, 2024

The projection is that one in 10 agent interactions will be automated by 2026, a significant increase from the current estimated 1.6% This might include displaying customer purchase history, suggesting solutions based on similar past incidents, or even offering real-time coaching tips during customer calls.

Call Center 104

Call Center Contact Center Chatbots Virtual Agent 104

BirdEye

FEBRUARY 21, 2023

Are you curious about how people use social media? Social media statistics can provide valuable insights into these questions and more. From Facebook’s total users to Twitter’s average daily tweets, there are so many facts that help us better understand how we interact with social networks. Let’s get started.

Social Media 98

Social Media Marketing Advertising Video 98

NetBase

JULY 2, 2020

And keep these stats in mind as you go: The grocery segment of eCommerce is expecting explosive growth by 2026. Tips to help retailers do better here include: Using clear, concise communication to reduce upset customers. The millennial experience and how they lead the charge on trends. How mcommerce is evolving and what could be next.

Ecommerce 56

Ecommerce Sales Retail Trends 56

delighted

NOVEMBER 19, 2019

However, while it’s projected that as many as 75,000 retail stores could close their doors by 2026, analysts still expect that 75% of retail buying in 2026 will still happen in physical stores. Quick pro tip: Keep your survey as short as possible. Quick pro tip: Get contact info for follow-up. Why is this?

Retail 40

Retail Feedback Survey Ecommerce 40

Playvox

FEBRUARY 29, 2024

Omnichannel — being able to take contacts from text, chat, social media, and the telephone — has become standard across contact centers, and the ways that customers can contact your business will only continue to expand in the future. of interactions today that are automated using AI.

Customer Service 79

Customer Service Contact Center Chatbots Call Center 79