Lumoa

APRIL 28, 2024

More than 80% of business leaders see customer experience as a growing priority in 2024. Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. The pressure is rising for businesses to step up their CX game.

Self Service 208

Self Service Customer Journeys Feedback Analysis 208

Retently

MARCH 26, 2024

Whether you need more affordable pricing, specialized features, or differing levels of complexity, our guide dives into the top survey solutions vying for your attention. Choosing a survey tool is about more than just the immediate benefits. In search of Qualtrics alternatives? Why Look Beyond Qualtrics?

Survey 78

Survey Multi-Channel Effort Score Analysis 78

BirdEye

FEBRUARY 27, 2024

Whether you’re looking to boost brand awareness, fuel customer engagement, or turbocharge car sales , this blog post is the ultimate guide for your dealership brand to succeed in 2024. Why to invest in car dealership advertising? Why to invest in car dealership advertising? Table of contents What is car dealership advertising?

Advertising 62

Advertising Automotive Social Media Multi-Channel 62

SurveySparrow

MARCH 9, 2024

9 Best Voice of Customer (VoC) Tools in 2024 We have reviewed each tool of their features, pricing, and more, and have considered those tools that are VoC-focused and those that offer VoC tools. Understand customer pulse with NPS®, CSAT, and CES surveys. You can gather insights from the web, email, social media, and more.

Tools 52

Tools Voice of Customer Touchpoint Social Media 52

BirdEye

MARCH 22, 2024

According to a recent Birdeye survey , 71% of U.S. In this blog post, we dive into the top follower trackers for Instagram, uncovering how these essential tools can revolutionize your social media strategy. This allows you to centralize analytics and streamline your social media management. Instagram, with its 1.4

Social Media 57

Social Media Strategy Multi-Channel Analytics 57

Grade.us

AUGUST 5, 2021

Business travel isn’t expected to return to pre-pandemic levels until 2024. 98 percent of survey respondents have found TripAdvisor hotel reviews to be accurate of the actual experience 53 percent of consumers won’t book a stay at a hotel with no reviews 77.9 More supply but less demand. Easily ask for reviews.

Hotels 49

Hotels Travel Hospitality Consumers 49

SurveySensum

APRIL 8, 2024

In 2024, ensuring the survival of small businesses requires more than just an online presence; it requires a dynamic and strategic digital engagement that is not just an asset, but a critical necessity for success. This includes website traffic, engagement rates, and social media interaction metrics.

Strategy 52

Strategy Social Media Advertising Analytics 52