ShepHyken
APRIL 14, 2024
Balancing Customer Loyalty in an Age of Growing Business Costs by Tom Behnke (Retail TouchPoints) Consumers again and again have propped up the economy, fueling consistently strong growth in ecommerce and giving the retail industry an important edge in otherwise dark times. Loyalty Programs Should Encourage Competition.
Optimove
MARCH 14, 2024
See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.
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ShepHyken
MAY 13, 2024
Magazine) With the advent of the internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. My Comment: You will want to read this article if you own a restaurant and have a loyalty program. Ease of use. Personalization.
ShepHyken
FEBRUARY 18, 2024
They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. My Comment: Lately, I seem to be attracted to articles on loyalty programs. Perhaps that’s why you’ll find at least two articles about loyalty in this week’s roundup.
InMoment XI
FEBRUARY 7, 2024
According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. Generic, one-size-fits-all communication and experiences aren’t an effective way to reach them. Chatbots can be an effective tool for enrolling guests in loyalty programs, increasing the chances of repeat business.
SurveySparrow
FEBRUARY 22, 2024
Moreover, responsive customer support ensures that customers have a positive experience whenever they need assistance, further cementing their loyalty. It ensures consistent communication with customers and, more importantly, streamlines repetitive tasks. That’s not it. Suppose an e-commerce website. They are as follows.
ShepHyken
DECEMBER 3, 2023
Ask questions, brainstorm with it, let it support your communication efforts, write your emails, and much more. Loyalty is a Strategy, Not a Program by Kevin Susman (Total Retail) In the commercial innovation workshops I lead around the globe, there are many strategies that clients and customers want to cover.
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