11 20 improving-customer-service-results-through-empowered-agents 2022 Related Topics 
TechSee
MARCH 7, 2023
As part of our Women’s History Month and International Women’s Day initiatives, we asked our own TechSee Super Women to highlight some of the amazing leaders in the technology, service, and support industries who inspire them, have helped grow their careers, or simply deserve to be celebrated for being awesome.
AWS Machine Learning
APRIL 8, 2024
Pre-training data is sourced from publicly available data and concludes as of September 2022, and fine-tuning data concludes July 2023. As we demonstrate in this post, LlamaIndex APIs make data access effortless and enables you to create powerful custom LLM applications and workflows. Query the knowledge base.
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ShepHyken
DECEMBER 23, 2022
This week, we feature an article by Mitel , a company that works with teams by supporting their communications and technology needs so that they can provide the best customer experience possible. 2023 will be all about customer lifecycle management (CLM). They share their top 5 unified communications predictions for 2023.
Kayako
APRIL 1, 2022
Wouldn’t it be nice to know what to focus on in 2022 to set yourself up for growth in 2023 and beyond? Good customer service is the number one quality customers seek from eCommerce companies. Customer experience is the key brand differentiator that drives sales and grows customer loyalty.
NobelBiz
APRIL 25, 2023
The call center industry is notorious for its high operating costs, making it imperative for businesses to find innovative ways to cut expenses while maintaining or improving the service quality. Implementing these tactics will save money and enhance customer satisfaction and overall business performance.
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