Loyalty underpins e-commerce in 2020 as world goes digital
LoyaltyPlus
APRIL 14, 2020
Retail professionals agree: 2020 will mark a significant year of development, with loyalty at the core of digital commerce. Loyalty programmes, emotional connection to brands and higher level customer interaction will feature strongly. It is now feasible, says LoyaltyPlus, and adds a new dimension to the loyalty programme experience.
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