SaaS Customer Experience Starts in the C-Suite
Experience Investigators by 360Connext
NOVEMBER 20, 2014
In 2003 there were 30 Chief Customer Officers worldwide according to the Chief Customer Officer (CCO) Council, reaching 450 by 2011. Success means moving the relationship beyond the sale. If our client relationship stopped with a sale, we would fail, and fast. The Power of Association.
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