Oracle

SEPTEMBER 19, 2018

Oracle OpenWorld 2018 will take place October 22-25 in San Francisco, with over 1,000 planned sessions on topics including transformational technologies, growth acceleration, intelligent cloud applications, and more. Your Roadmap of the Future for Sales and Service. Here are 5 of the upcoming, must-see sales-focused sessions.

Sales 49

Sales Roadmap Loyalty Chatbots 49

Lithium

JUNE 11, 2019

Description: The Social Media Management Strategy Certification is designed for those wanting to advance their skills while developing a roadmap based on their specific business objectives for their implementation of social technology. ROI Connection. Learn how to identify, define, and measure ROI for customer care.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

Description: The Social Media Management Strategy Certification is designed for those wanting to advance their skills while developing a roadmap based on their specific business objectives for their implementation of social technology. ROI Connection. Learn how to identify, define, and measure ROI for customer care.

Social Media 40

Social Media Case Study ROI Course 40

Lithium

JUNE 11, 2019

Description: The Social Media Management Strategy Certification is designed for those wanting to advance their skills while developing a roadmap based on their specific business objectives for their implementation of social technology. ROI Connection. Learn how to identify, define, and measure ROI for customer care.

Social Media 40

Social Media Case Study ROI Course 40

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This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI. If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot.

Contact Center

NetBase

OCTOBER 7, 2019

Methods for benchmarking and meaningfully communicating the ROI of online activities. And if you watch this quick recap of two NetBase LIVE 2018 events , you’ll see why it’s so highly attended: This year, our NetBase LIVEE lineup – and learning – is even more amazing. A Roadmap to Meaningful Content.

Analytics 8

Analytics ROI Brands Social Media 8

Currency Alliance

DECEMBER 4, 2023

To consider a loyalty topic to be a ‘trend’, it needs to be on the roadmap during 2024 for at least 25% of leading loyalty programs and on the radar for at least 50% of companies. This undermines loyalty; it’s a strategy that sank Plenti – American Express’s attempt at a coalition – in 2018.

Loyalty 59

Loyalty Trends Data Marketing 59