C Space

MARCH 7, 2019

I n a leadership meeting last week, I confessed that I sometimes add things to my to-do list that I’ve already done, just to tick them off. We’d be less frustrated by what “leadership” does or doesn’t do and more forgiving of an imperfect decision made by John, or Sally, or me, or some other human who’s not always going to get stuff right.

Culture 80

Culture Apparel Retail Advertising 80

C Space

MARCH 7, 2019

What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. For the apparel market to succeed in delivering better experiences for customers, it needs to go back to basics.

Apparel 40

Apparel Retail Advertising Ecommerce 40

C Space

MARCH 20, 2019

What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. For the apparel market to succeed in delivering better experiences for customers, it needs to go back to basics.

Apparel 45

Apparel Automotive Hotels Hospitality 45

Circular Edge

MAY 2, 2022

Our panel included Drew Cook, CFO and head of operations at apparel brand Pact; Cari Thomas, CFO for healthcare services and technology firm Quatris Healthco; and Chantal Schutz, CFO and EVP at technology provider mCloud. I think you have to have a ton of self-awareness in any leadership position,” Cook said.

Culture 52

Culture Healthcare Apparel Financial 52

C Space

OCTOBER 16, 2020

But it’s become clear that the current climate is one of near-perpetual disruption, so we decided to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. In early March we began reporting daily on how brands were dealing with Covid-19.

Brands 40

Brands Apparel Training Social Media 40

C Space

FEBRUARY 13, 2019

Nearly 90% of consumers who rated Amazon in our 2018 Customer, Experienced. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. And customers seem to be ready for that.

Apparel 40

Apparel Advertising Retail Wireless 40

Qualtrics

JULY 15, 2019

Zappos, former online shoe merchant, and current online apparel provider was purchased by Amazon in 2009 for $1.2 As users, we have high expectations when it comes to brands, largely because of the leadership of industry pioneers. This post was originally published July 2018, and updated in 2019 for brevity and clarity. .

Customer Experience 37

Customer Experience Self Service Social Media Apparel 37