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Err on the side of culture

C Space

I n a leadership meeting last week, I confessed that I sometimes add things to my to-do list that I’ve already done, just to tick them off. We’d be less frustrated by what “leadership” does or doesn’t do and more forgiving of an imperfect decision made by John, or Sally, or me, or some other human who’s not always going to get stuff right.

Culture 80
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I’mbalanced

C Space

What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. For the apparel market to succeed in delivering better experiences for customers, it needs to go back to basics.

Apparel 40
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The death and rebirth of the service station

C Space

What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. For the apparel market to succeed in delivering better experiences for customers, it needs to go back to basics.

Apparel 45
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The Lifestyle Experience

C Space

Nearly 90% of consumers who rated Amazon in our 2018 Customer, Experienced. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. What Retailers Need to Know to Own Customer Experience in the Apparel Industry. by Robert Howie (C Space) Apparel Magazine. And customers seem to be ready for that.

Apparel 40
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Brand Move Roundup – June 30, 2020

C Space

So we made the decision to keep on telling the stories of inspiring brand leadership and strategy amid the latest crises in an anxious world. As the appeal of at-home workouts has increased during the pandemic, athletic apparel company Lululemon has entered into an agreement to buy home exercise startup Mirror for $500 million.

Brands 52