2016 Advertising Contact Center Social Media 
BlueOcean
JULY 5, 2016
And the next obvious question is: how does social media impact our practices? With social networks evolving at a breakneck pace, that leads us to the question at the root of this post: what is the state of social customer care in 2016 and beyond? The Facts About Social Customer Care. Here’s our insight.
Comm100
JANUARY 14, 2016
As we enter 2016, it appears that this consumer behavior trend will continue through 2016 and beyond. Still, many companies have been slow to adapt their websites and infrastructure to accommodate this technological growth – however, this will change significantly in 2016. Social Media Is a Powerful Support Platform.
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Magellan Solutions
AUGUST 16, 2021
Following Google’s announcement that its ads would generate over 30 billion calls last 2016, many declared that “call commerce” is still very much alive. How can contact center services Philippines turn call reductions into an advantage? Managing a successful inbound contact starts with reducing call volumes.
Joe Rawlinson
JANUARY 27, 2016
With a saturation of marketing and advertising, companies rely more on consumer emotions to sell a product. But these four emotions and strategies are key ways to engage new customers in 2016. If you took the early Betty Crocker commercials of the 1950s and compared them to advertising in 2015, the differences would be night and day.
Eptica
NOVEMBER 27, 2015
That’s why Forrester predicts that getting it right on these ‘mobile moments’ will be critical for companies in 2016. On the other hand, if it is only used in intrusive ways, such as to serve advertising, brand reputation will suffer. Share this page on: Tweet.
Natalie Petouhof
MAY 11, 2016
Tweet I’m judging the 2016 Constellation SuperNova Awards ! Nominate yourself or someone you know before August 8, 2016. To learn more, apply here: https://www.constellationr.com/events/supernova/2016. Every year the Constellation SuperNova Awards recognize individuals for their leadership in digital business.
Natalie Petouhof
FEBRUARY 21, 2016
February 8, 2016 application process begins. August 8, 2016 last day for submissions. September 7, 2016 finalists announced and invited to Connected Enterprise. September 12, 2016 voting opens to the public. September 21, 2016 polls close. And make sure you have data to show your results!
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