Ask Abby Nicely #3: How Do You Calculate Your NPS Score?
AskNicely
MARCH 23, 2018
If you read my last blog post , you’ll know that 2007 was a big year for me — from the infamous solar hot dog cooker to having to parallel park for the first time (more on that later). A Quick NPS Math Lesson. Maybe the most interesting thing about NPS is that the standards of calculating averages don’t necessarily apply.
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