Being Good At CX Is Not Good Enough – Jennifer Parnell, DGM – Customer Engagement, BookMyShow
Customer Guru
MARCH 7, 2018
BookMyShow is India’s largest entertainment ticketing portal today, launched in Aug 2007 as India’s first ticketing aggregator. The customer is at the core of everything we do at BookMyShow and all our efforts are centered around them. In today’s competitive global market, being good at CX is not good enough.
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