Remove 2004 Remove Connections Remove Culture Remove Definition
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10 Customer Service Podcasts to Add to Your Rotation

Kustomer

Since formally hitting the scene in 2004, the podcast space has become an exciting resource and touchstone for business information and trends. While not as popular as the text-based ‘blog’, audioblogs did exist and most definitely paved the way for the arrival of the podcast. The rest is proverbial podcast history.

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Cultivating a Culture of Open Communication

Qualtrics

By building a culture of open and trusted communication, we can create a more engaging, creative, and authentic workforce where employees feel deeply connected to the goals and objectives of the organization. Open Communication Definition. Feedback and organizations: Feedback is good, feedback-friendly culture is better.

Culture 26
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Episode #23 – Solving Employee Retention With An On Fire Culture

Russel Lolacher

In this episode of Relationships at Work, Russel chats with multi-time best selling author, researcher and international Hall of Fame speaker Eric Chester on the ingredients to an on fire workplace culture that solves the employee retention problem. Connect with Eric on his platforms: Eric’s Website. Youtube Channel.

Culture 52
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Client Interview Series: Ding Yi at Ant Financial

COPC

Being responsible for the deployment and innovation of the “datafication” and intellectualization of services, Allen and his team established a data-driven intelligent customer service approach which connects customers, services and products, which has achieved excellence in customer experience. We definitely wanted to avoid this.

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Why Should You Care About Customer Experience?

Feedbackly

Looking at Google’s search trends since 2004, we can see a steady increase in search popularity with a slight exponential curve – indicating that the interest will continue to grow more every year. Everybody is connected and everybody had a platform with which they can influence their circle of friends.

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We are proud of this state-of-the-art agreement.

Wired and Dangerous

Not signed yet) The initial fixed term is 5 month , but after living in the property so far , the heating system is definitely not ideal. I just moved in to a property and I still have the agreement with me.(Not It has just 2 electric heating system working in a one bed flat.I felt this would be fine but its not.

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Interview with Rob Siefker of Zappos – Part 1 of 4

Service Untitled

And I started in the company as a temp worker in 2004. And yeah, it could be a million different little things but the main things are making sure our teams are prepared to help drive and improve our culture and then be able to provide the best possible customer experience. Rob: I am the director of the Zappos Customer Loyalty Team.