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Selling Cars Is About Experience, Not Specs – Start Showing People What They Want

CSM Magazine

Car advertising long relied upon a few simple points to bolster a vehicles desirability; namely horsepower, acceleration and speed, however this is no longer an option for marketers as legislation introduced in the UK means that these things are now banned in advertising due to potentially promoting reckless or unsafe driving with buyers.

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Enterprise Rent-A-Car – Customer Experience Review

ijgolding

The majority of readers of this Customer Experience Review are likely to have hired a car. Whether it be for business or holiday, hiring a car is commonplace all over the world. Over the years, I have hired a car from a variety of well know (and not so well-known) rental companies. I hope you enjoy reading it.

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How to Build and Release Perfected Products

Centercode

If you’re all about quality, you might describe perfection as a product that aces all its test scripts and doesn’t surprise you with bugs once it’s in the field. A product may work to spec. A perfected product doesn’t stop at functional — it provides an amazing user experience. No such thing.”

How To 59
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Secrets Revealed: Pricing that Makes Customers Buy

Beyond Philosophy

They found that items are priced right if the pricing matches the way a customer is thinking about a purchase. What’s more, the easy camera purchase reinforces your good feelings about the trip. But if you were buying a camera for a class project, you might do a lot of research and evaluation of features and specs. Why is this?

Study 60
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Your Customer Experience is Superficial unless you have the “Q”

CX University

Companies are shooting themselves in the foot consistently around their customer experience. In the past 18 months, we’ve seen several major brands back pedal from serious customer experience mistakes. German customer experience has long been considered very bad. German customer experience has long been considered very bad.