ChurnZero

MAY 3, 2022

Whether you’re building your expertise in cooking, crocheting, coding, or Customer Success, YouTube is now the place to level up. Let’s explore five of the best Customer Success YouTube channels for learning how to fight churn, understand industry trends, and position yourself for professional success in CS. 1: SuccessHACKER.

Customer Success 98

Customer Success Customer Journeys Customer Centricity Tips 98

ChurnZero

MAY 3, 2022

Whether you’re building your expertise in cooking, crocheting, coding, or Customer Success, YouTube is now the place to level up. Let’s explore five of the best Customer Success YouTube channels for learning how to fight churn, understand industry trends, and position yourself for professional success in CS.

Customer Success 52

Customer Success Customer Journeys Customer Centricity Tips 52

Totango

MARCH 8, 2022

Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels of performance. Here’s our guide to the top customer success communities in 2022 and what they have to offer. What Is a Customer Success Community? Supporting CS research.

Customer Success 116

Customer Success Guidelines Social Media Tips 116

CSM Magazine

DECEMBER 28, 2020

This is exactly what customer service professionals have to do throughout their day. Customer service and support is such a demanding career mainly because not many customer calls are made to offer appreciation. They think of reaching out only when they have a complaint to file or an issue to be resolved.

Customer Service 52

Customer Service Management Tips Sports 52

AWS Machine Learning

NOVEMBER 21, 2023

In the dynamic world of streaming on Amazon Music , every search for a song, podcast, or playlist holds a story, a mood, or a flood of emotions waiting to be unveiled. Delivering a superior customer experience to instantly find the music that users search for requires a platform that is both smart and responsive.

Training 83

Training e-support Software Case Study 83

Gainsight

AUGUST 18, 2022

But we couldn’t officially say goodbye without a reminder of why we strive to make Pulse the biggest event for Customer, Product, and Community: . As Mehta said, “This is the story of you, the customer success community.” . Box builds a human-first, customer-centric business. Aaron Levie, CEO at Box, talks customer-centricity.

Customer Centricity 19

Customer Centricity Video Customer Success Software 19

SmartKarrot

JANUARY 5, 2021

The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today. Lincoln Murphy.

Customer Success 21

Customer Success Chief Customer Officer Leadership B2B 21