Remove Innovation Remove Leadership Remove Magazine Remove Webinar
article thumbnail

Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

This list is an homage to the business leaders and influencers pushing the envelope when it comes to innovation in customer experience. At the core of their reporting is a team with a passion for all things customer management, with a focus on Customer Contact and Design & Innovation. Follow on LinkedIn. Follow on LinkedIn.

article thumbnail

Webinar: Discover the Most Influential Customer Service Technology for Immediate Impact

CSM Magazine

In this webinar, discover how leaders are driving a new era of the contact center – one that is augmented by innovative technology, powered by agents and is the cornerstone of an organization’s CX success. CSM Magazine. Leaders across the ecosystem are emphasizing the importance of technology to overcome these challenges.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sabio Group and Avaya Helps Transcom Eliminate Language Barriers in Customer Service

CSM Magazine

“This project exemplifies Sabio’s commitment to driving CX transformation through innovative technology integration. Avaya and Sabio are hosting a webinar alongside Transcom on Tuesday, October 22nd which will take a deep dive into the real-time translation project. You can learn more about the webinar – and register here.

Groups 52
article thumbnail

Top HR Influencers you must follow now!

SurveySparrow

CIO Magazine, and Entrepreneur. Greg has an impressive CV, as he’s a renowned speaker, leadership advisor, and recruitment expert who was on the list of LinkedIn ‘Top Voices’ in 2018. Fermin also works as an hr influencer at the webinar series: HR Analytics – Embracing Your Data with Confidence. Going for it? #16

article thumbnail

Top 13 marketing channels for your business

BirdEye

Common examples of B2B marketing channels are Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, content marketing, B2B online communities and select social media platforms, email marketing, and webinars. Your company announcements, innovations, and events are all headline-worthy examples of PR content.

article thumbnail

Q&A: The Right Way to Handle Customer Objections & Negotiations

ChurnZero

The Success League joined us for a webinar to discuss how to drive win-win results for a range of negotiation scenarios. In the webinar, we cover: Basic negotiation approaches for CSMs. If you missed the webinar, you can watch it on-demand and get the slides. Executives always have a pile of magazines. Q&A Recap.

article thumbnail

Solving the Innovator’s Other Dilemma

CX Workout - Ideas Blog

In his best-selling book The Innovator’s Dilemma , Harvard Business School Professor Clayton Christensen demonstrated how successful companies can be doing everything “right” and yet still lose their market leadership as new, unforeseen competitors grow and take over the market. The core business had its hands full.