CSM Magazine

SEPTEMBER 1, 2022

In this webinar, discover how leaders are driving a new era of the contact center – one that is augmented by innovative technology, powered by agents and is the cornerstone of an organization’s CX success. CSM Magazine. Leaders across the ecosystem are emphasizing the importance of technology to overcome these challenges.

Technology 52

Technology Customer Service Contact Center Employee Engagement 52

SurveySparrow

NOVEMBER 1, 2021

CIO Magazine, and Entrepreneur. Greg has an impressive CV, as he’s a renowned speaker, leadership advisor, and recruitment expert who was on the list of LinkedIn ‘Top Voices’ in 2018. Fermin also works as an hr influencer at the webinar series: HR Analytics – Embracing Your Data with Confidence. Going for it? #16

Social Media 98

Social Media Tips Conference Leadership 98

BirdEye

MAY 3, 2023

Common examples of B2B marketing channels are Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, content marketing, B2B online communities and select social media platforms, email marketing, and webinars. Your company announcements, innovations, and events are all headline-worthy examples of PR content.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

ChurnZero

MARCH 12, 2021

The Success League joined us for a webinar to discuss how to drive win-win results for a range of negotiation scenarios. In the webinar, we cover: Basic negotiation approaches for CSMs. If you missed the webinar, you can watch it on-demand and get the slides. Executives always have a pile of magazines. Q&A Recap.

Customers 59

Customers Sales Customer Success Financial 59

CSM Magazine

OCTOBER 15, 2024

“This project exemplifies Sabio’s commitment to driving CX transformation through innovative technology integration. Avaya and Sabio are hosting a webinar alongside Transcom on Tuesday, October 22nd which will take a deep dive into the real-time translation project. You can learn more about the webinar – and register here.

Groups 52

Groups Customer Service Conference Technology 52

CX Workout - Ideas Blog

JUNE 11, 2018

In his best-selling book The Innovator’s Dilemma , Harvard Business School Professor Clayton Christensen demonstrated how successful companies can be doing everything “right” and yet still lose their market leadership as new, unforeseen competitors grow and take over the market. The core business had its hands full.

Innovation 40

Innovation Software Technology Tools 40

CX Workout - Ideas Blog

JUNE 11, 2018

In his best-selling book The Innovator’s Dilemma , Harvard Business School Professor Clayton Christensen demonstrated how successful companies can be doing everything “right” and yet still lose their market leadership as new, unforeseen competitors grow and take over the market. The core business had its hands full.

Innovation 40

Innovation Software Technology Tools 40