How to Have Successful Meetings with Stakeholders about NPS Results and Voice of Customer Insights
Wootric CX Blog
DECEMBER 2, 2019
As the professional responsible for customer experience in your company, you know that great UX and CX can give your company a competitive edge. You may take a customer journey approach to tracking metrics like Net Promoter Score or CSAT, gathering feedback at moments that can make or break customer loyalty.
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