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What is relationship marketing: examples and strategies

BirdEye

Relationship marketing is the strategy of cultivating meaningful relationships with customers to ensure long-term satisfaction and brand loyalty. Relationship marketing focuses on growing a business by building brand loyalty, improving customer retention, and, ultimately, increasing customer referrals.

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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

Imagine a scenario where a coffee shop actively engages with its customers through personalized loyalty programs, social media interactions, and timely promotions. Create a Loyalty Program Creating a loyalty program is a great way to reward your most loyal customers for their continued support of your business.

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20+ ideas on how to promote your business locally

BirdEye

Loyalty incentives programs 15. Host seminars and workshops 18. Ask for customer reviews After a positive interaction, politely request feedback from your customers on your preferred review sites. Loyalty incentives programs Creating a rewards system for customers is a great way to boost loyalty and repeat business.

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Why Customer Engagement will Never be the Same

SurveySparrow

In the pre-Covid world, customer or employee feedback was a light topic. Businesses hardly invested in customer feedback software, chatbots, or survey tools before the pandemic. To create similar customer feedback surveys or customer engagement surveys, you can create a free account on SurveySparrow for free.

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How Turkey’s largest conglomerate is listening and acting to help employees during the COVID-19 crisis

Qualtrics

During this time, Koç Holding gathered employee feedback regularly by using employee pulses , one-to-one interviews , diary keeping, and even a WhatsApp Chatbot the company developed. Later, Koç Holding started to take action to reduce the anxiety levels of its employees based on the feedback gathered.

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Top 15+ Marketing KPIs to track in 2023

BirdEye

If your business hosts conferences, seminars, or networking events, it is essential to measure event attendance to determine if it was a successful effort. And while measuring the impact of a billboard, in-store promotions, or brochure distribution may be challenging, event marketing is different.

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The complete guide to small business consulting

BirdEye

An inability to get authentic team feedback. Network online or attend industry-specific events, including workshops, seminars, and conferences, to make new connections with potential clients and other consultants. Inefficiencies in systems, processes, and decision making. An inability to achieve goals repeatedly.