CX Centric

MAY 25, 2021

On Thursday 3rd June we will host the CX Centric Conversation: Driving Growth in the Hospitality Sector through Exceptional Experiences. This has changed the demand for tourism and hotels significantly. The Hospitality industry now faces a smorgasbord of unprecedented challenges which have proved to be insurmountable at most instances.

Hospitality 52

Hospitality Guest Experience Hotels Tourism 52

Talkdesk

MARCH 17, 2020

The need for a customizable customer support solution is present in many industries and is particularly pressing for travel and hospitality. travel and tourism industry at least $24 billion in foreign spending alone. The consequences are estimated to cost the U.S. Globally, travel is predicted to fall 9.1%

Contact Center 94

Contact Center Self Service Tourism Travel 94

ShepHyken

OCTOBER 31, 2017

With more than 12 years of experience in the Hospitality, Tourism, and Attractions Industry, Joshua specializes in guest experience training, feedback analysis, mystery shopping, and quality assurance consulting.

Tourism 104

Tourism Entertainment Guest Experience Hospitality 104

Alida

JANUARY 5, 2018

Content-wise, big entertainment, sports and global media outlets spending hundreds of millions of dollars creating experiences for mainstream audiences will clear the path for others to create their own VR content or advertise within someone else’s content.

Marketing 0

Marketing Multi-Channel Advertising Tourism 0

Qualtrics

FEBRUARY 16, 2021

Within the hospitality service sector, great guest experience is a well-known cause of happy reviews and repeat business. Listen to how travel and hospitality organizations are reimagining the guest experience. Guest expectations are changing and the hospitality industry needs to adapt. What is guest experience?

Guest Experience 49

Guest Experience Trends Tips Hotels 49

Magellan Solutions

JULY 14, 2021

Travel and Tourism. So, in what way does customer care outsourcing companies and BPOs help the Travel and Tourism industry ? Media and Entertainment. Hospitality. Here are services you can outsource now: Student Information System Management. Appointment Setting. Course Registration and Enrollment Assistance. Healthcare.

Industry 52

Industry Customer Service Call Center Tourism 52

Storyminers

JULY 6, 2020

With a surprisingly relatable, conversational and very entertaining style, David delivers profoundly insightful and hard-hitting content to business audiences across a broad range of industries and categories. As a senior contributor to Forbes.com, Micah specializes in customer service, customer experience, company culture, and hospitality.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147