SurveySparrow

FEBRUARY 9, 2024

Let’s just say – it isn’t the best move, as your online visibility is highly impacted by the user experience you offer. So, know the touchpoints (be it events, SM, ads, reviews, etc.) At every touchpoint, a client should always be able to first learn your own perspective on topics that relate to your product or service.

Customer Journeys 52

Customer Journeys Marketing Social Media Brands 52

Retently

MAY 2, 2023

Example of CES survey These surveys provide immediate actionable feedback every SaaS company needs to boost retention and inform their product roadmap. These surveys include questions about the ease of finding information, the clarity of the messaging, the layout or design, and the overall UX/UI experience.

Customer Journeys 146

Customer Journeys Survey Effort Score NPS 146

BirdEye

APRIL 17, 2023

How to build a subscription model The subscription business model’s success has been well-documented over the past few years. Build a subscription strategy Develop a strategy for your subscription model that provides a roadmap for everything, from concepts to execution and renewals.

Customer Retention 98

Customer Retention Consumers Strategy Tips 98

ChurnZero

JULY 31, 2020

Plus, the platform goes the extra mile to understand the new user’s persona and extract relevant use cases: Image Source. As you can imagine, this kind of a detailed, concise, and transparent onboarding roadmap motivates users to complete the process instead of ‘abandoning’ it mid-way. ” – Accenture.

Customer Experience 64

Customer Experience Customer Retention Feedback Customers 64

SurveySensum

OCTOBER 17, 2023

Sarah’s disappointing experience is not an isolated episode. High interest rates, endless documentation, technical glitches, a lengthy loan process, and incompetent customer support are a few issues that customers face. Minimize errors related to documentation and technical glitches.

Feedback 52

Feedback Tools Management Knowledge Base 52

SmartKarrot

SEPTEMBER 19, 2023

The document can help your marketing team to get through potential confusion arising from a complex team structure, short timelines or both. All the marketing team members can access the document to study your goals and messaging for your brand. These marketing playbooks serve diverse purposes as exemplified below.

Marketing 10

Marketing Guidelines Social Media Brands 10

SurveySparrow

MARCH 14, 2023

10 Essential Product Manager Competencies You Need to Thrive Product features Roadmap Product analytics User experience Product solving skills User onboarding Prioritization Research Communication Organization #1. The product roadmap helps in the development and release of your product.

Management 10

Management Roadmap Communication Resources 10