Customers Policies Self Service Virtual Agent 
GetFeedback
APRIL 17, 2019
To relieve customers’ hard feelings about problems with some products or services, companies usually choose to improve the customer service skills of their agents. Not entirely, since to get to the point of using your agents’ skills, customers first need to contact your support. And they don’t always.
Lumoa
NOVEMBER 30, 2022
Not only are online retailers enjoying massive revenue from their customers (expected to be over $6 trillion in 2022 ), but the platforms themselves are also becoming increasingly sophisticated. Now, technologies such as AI and machine learning are driving highly personalized customer experiences.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TechSee
SEPTEMBER 21, 2023
As a Generative AI enterprise platform, Sophie AI is built to secularly observe, learn and interact at scale, helping your agents, engineers and end-customers. In contrast, Sophie AI is trained like today’s human agents and engineers. The AI will walk you through the rest.
Inbenta
JUNE 2, 2021
The Covid-19 pandemic has disrupted businesses even more, introducing changes in how they deliver their services, cater to customer and staff needs and in nurturing their relationship with their employees. Generating vast amounts of new remote hiring documents or tending to customer needs away from the office can be complicated.
Advertisement
If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.
Inbenta
OCTOBER 23, 2017
The million dollar question for a market which will be worth billions within a few years is – can my virtual agent answer my customers’ questions? Decision trees are flexible enough to carry out a number of functions for your virtual agent. When it comes to chatbots, businesses want to know one thing.
Inbenta
OCTOBER 11, 2021
According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtual agents. . It’s no wonder companies are designing chatbots and voice user interfaces to suit a growing list of business needs, from lead generation to customer support. Define Your Chatbot Goals.
Expert insights. Personalized for you.
255 
Let's personalize your content