COPC

JUNE 11, 2019

seminar series in China brought us to Shanghai. This seminar took place on May 17 and was a great success with participants from industries spanning technology, internet, finance, automobile, outsourcing and more. Therefore, a lot of enterprises have started to apply AI in their customer service centers. The post COPC Inc.

Insurance 40

Insurance Chatbots Metrics Trends 40

BirdEye

APRIL 25, 2023

Host seminars and workshops 18. Loyalty incentives programs Creating a rewards system for customers is a great way to boost loyalty and repeat business. Offer discounts, exclusive offers, or freebies in exchange for customers spending more money or referring new clients. Pay-per-click (PPC) advertising 12.

Social Media 98

Social Media How To Advertising Sports 98

BirdEye

FEBRUARY 21, 2023

Social media networking The stage of networking can be carried out by joining relevant online communities and forums, engaging in conversations on Twitter and Facebook Groups, attending virtual seminars and webinars, as well as participating in in-person gatherings such as conferences and meetups.

Social Media 98

Social Media Management Multi-Channel Analytics 98

Storyminers

JULY 6, 2020

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Myra Golden.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Totango

SEPTEMBER 1, 2020

Being able to identify and stop the spread of systemic churn is vital to your enterprise growth. Renewal Is a Product of the Customer Experience. The above list of common causes of churn should make it clear that churn is not a failure of customer success renewal efforts. Acknowledge any issues and offer solutions.

Net Promoter Score 104

Net Promoter Score How To NPS Effort Score 104

Storyminers

JULY 6, 2020

His new book Hooked on Customers (April 2014) reveals the five habits of leading customer-centric firms. Thompson is also co-author of The Blueprint to CRM Success and author of the groundbreaking report “Customer Experience Management: A Winning Business Strategy for a Flat World.”. Myra Golden.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

BirdEye

APRIL 7, 2023

Work with the team to understand how a lead moves through the system to include all the steps in your process and get an accurate estimate. If your business hosts conferences, seminars, or networking events, it is essential to measure event attendance to determine if it was a successful effort.

Marketing 52

Marketing Social Media Return on Investment Touchpoint 52