BirdEye

APRIL 18, 2023

These ad campaigns are necessary to build brand awareness, generate leads, drive traffic to your physical location, and increase sales. However, once you work through the growing pains, you can see a solid return on your investment (ROI). Your past customers essentially become “free” brand ambassadors.

Advertising 98

Advertising Social Media ROI Strategy 98

BirdEye

MAY 3, 2023

Using PR, Tesla has successfully built a strong reputation for innovation, sustainability, and cutting-edge technology, resulting in increased sales and customer loyalty. Influencers have a dedicated following that values their opinions, which can translate to higher engagement and sales for your business.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

Storyminers

JULY 6, 2020

Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives. Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives. Augie Ray is a Vice President Analyst covering customer experience (CX) for marketing and CX leaders.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

SurveySensum

JULY 14, 2020

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Brenda Lynn Dichoso – Head of Customer Experience Performance Management at PT Smartfren Telecom. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

BirdEye

JUNE 30, 2022

An easy way to learn more about your customers is through the people who interact with them every day: your employees. Staff insights into customer preferences can increase foot traffic, boost sales and help you grow your business. Measuring your local marketing efforts’ return on investment (ROI) can also be challenging.

Marketing 97

Marketing Social Media Advertising Effort Score 97

SurveySparrow

MARCH 21, 2023

You can only “sweeten the deal” for your customers by offering a superior B2B experience. Let’s look at some other major differences between B2B and B2C customer experience. #1. B2B involves several stakeholders: B2C sales are usually transactional and don’t really require you to build a strong relationship.

B2B 52

B2B Customer Journeys Customer Experience B2C 52