Playvox

JANUARY 30, 2024

In order to be successful, managers need to be better equipped to provide ongoing feedback and employ effective strategies to boost employee engagement. One strategy is incorporating gamification in the workplace. Implemented correctly, gamification can increase motivation and engagement. What is Gamification?

Gamification 79

Gamification Contact Center Training Feedback 79

SurveySensum

FEBRUARY 22, 2024

It isn’t just you Twice as many employees quit their jobs because they weren’t happy with the company’s culture and limited growth opportunities, compared to those leaving due to better pay and benefits. So, yes, it’s time to start focusing on your employee experience (If you aren’t doing it already!)

Employee Experience 52

Employee Experience Strategy Net Promoter Score Policies 52

ProProfs Chat

SEPTEMBER 17, 2021

They look for something more tangible in the form of a positive employee experience. A good employee experience is a combination of many factors like work challenges, good relationships with managers, career growth prospects, peer-to-peer communication, and more. What is Employee Experience?

Employee Experience 52

Employee Experience Gamification e-support Survey 52

COPC

JANUARY 15, 2024

Every part of the employee experience matters, yet new hire onboarding  is an especially critical period. This initial phase lays the foundation for a new employee’s lasting success, shaping their perception of the company and team.

Employee Engagement 79

Employee Engagement Contact Center Training Call Center 79

Playvox

FEBRUARY 2, 2022

Best-in-class contact centers are able to engage employees and create a supportive, motivating culture. Most fundamentally you need to promote a culture of agent empowerment. In short, you need a solid employee engagement program. Become a Workplace of Choice. Motivate Agents To Higher Performance.

Contact Center 68

Contact Center Gamification Culture Employee Engagement 68

SurveySparrow

JANUARY 26, 2021

By meticulously planning their first day of work, Employers can give them the Best Employee Onboarding Experiences to help them reduce their first-day jitters and smoothly transition into their new working environment. Upgrade your employee onboarding experiences with these ideas. e) Showcase your Company Culture.

Culture 98

Culture e-support Employee Engagement Gamification 98

Playvox

APRIL 27, 2023

Related Article: How Contact Center Agent Burnout Decreases Productivity (And What You Can Do About It) Trend 3: Prioritization Of Employee Experience And Employee Engagement Your help desk is the relationship hub for your brand. The gamification software Kahoot!, Simply put, it’s where CX rises and falls.

Contact Center 52

Contact Center Trends Gamification Omni-Channel 52