TechSee

JUNE 16, 2022

As companies embrace the digitization of customer support, the new standard is much more than a phone conversation with a call center representative or a visit from a field agent. Over 1,000,000 people have taken one of his video-based training courses on LinkedIn Learning. Magazine, Forbes, U.S. Follow on LinkedIn.

Customer Service 251

Customer Service Contact Center Chief Customer Officer Call Center 251

CSM Magazine

NOVEMBER 27, 2018

Management guru Peter Drucker wrote over twenty years ago, “We have a dearth of leadership”. He prophesied the lost art of servant leadership that we face today. W h y I s S e r v a n t L e a d e r s h i p S u c h a L o s t A r t ? Without authentic communication servant leadership is impossible.

Leadership 56

Leadership e-support Government Study 56

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Bill Quiseng. Bruce Temkin.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. LinkedIn : [link]. Website : [link]. LinkedIn: [link]. Website : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Storyminers

JULY 6, 2020

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Thought leaders come in all shapes and sizes. Bill Quiseng. Bruce Temkin.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

CSM Magazine

SEPTEMBER 28, 2016

Wegmans has reported that it received nearly 5,000 letters and e-mails in a year from consumers in 46 states who urged the chain to open a store in their area. Wegmans has an extensive employee-training program, and it’s consistently listed as one of Fortune’s Magazine’s most admired companies. Based in Minneapolis/ST.

Customer Focused 40

Customer Focused Company Airlines Culture 40

C Space

JUNE 1, 2020

This year’s September issues of fashion magazines, usually published in mid-August, are likely to drop back to September this year, allowing more time for ads and samples to roll in. Thanks to their success with the show so far, Ignatius is expecting to gain sponsorship support to make this an ongoing series. In the U.S.,

Brands 52

Brands Multi-Channel Conference Advertising 52