COPC

FEBRUARY 2, 2017

will be participating at the the Customer Response Summit, an exclusive three-day event for customer experience executives hosted by Execs In The Know. and Execs In The Know will present survey findings from the 2016 Corporate Edition of the Customer Experience Management Benchmark (CXMB) Series.

Banking 40

Banking Customer Experience Management Consumers Survey 40

BirdEye

FEBRUARY 13, 2024

A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. Utilize patient surveys: Send out surveys to patients to gather more detailed feedback about their experiences. This will be more engaging than passive seminars.

Marketing 59

Marketing Social Media How To Healthcare 59

COPC

APRIL 14, 2016

Judi is providing an in-depth exploration of the findings from the 2015 Customer Experience Management Benchmark (CXMB) Survey — a joint venture between COPC Inc. She will be discussing insights about the customer experience from both consumer and corporate perspectives. Judi Brenstein of COPC Inc.

Customer Journeys 40

Customer Journeys Contact Center Conference Call Center 40

COPC

AUGUST 10, 2016

will moderate a select group of industry leaders for an engaging and entertaining exploration of key findings from the 2016 Consumer Edition of the Customer Experience Management Benchmark (CXMB) Series. The CXMB Series, a survey collaboration between Execs In The Know and COPC Inc., On Monday, Sept 19, COPC Inc.

Customer Journeys 40

Customer Journeys Hotels Conference Entertainment 40

BirdEye

NOVEMBER 30, 2023

By optimizing your website for SEO, you’ll rank higher in search results and appear when consumers search for legal assistance aligned with your capabilities. Consider hosting webinars, seminars, or workshops covering legal issues relevant to your specialties and target audience. Survey them post-case to gauge satisfaction.

Marketing 111

Marketing Social Media How To Advertising 111

Storyminers

JULY 6, 2020

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. His diversified experience includes significant client-side, consulting-side, and agency-side tenures. Most recently, he was named one of Campaign US ’ Digital 40 over 40.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

Arie’s industry specialties include: Financial Services, Credit Card, Consumer Lending, Retail, Internet, Telecommunications, and other services companies. His diversified experience includes significant client-side, consulting-side, and agency-side tenures. Most recently, he was named one of Campaign US ’ Digital 40 over 40.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130