Conference, Contact Center, Customer Focused and Employee Engagement

5 Ways to Find Your Inner Cowboy at the Verint Engage18 Conference

Verint

APRIL 10, 2018

You can still find ways to tap into your inner cowboy while attending the Verint Global Customer Conference in the Big D, May 14-17. The Engage18: Global Customer Conference is all about making connections, right? So after the conference, why not take your new-found connections over to The Standard Pour.

Conference

Conference Retail Connections Contact Center

BUSINESS CONTINUITY: HOW TO KEEP THE CUSTOMER CONNECTION ALIVE

VDS

JULY 22, 2020

There is no better way to maintain a strong and consistent internal communication than (literally) seeing your leadership on conference calls. The battleground for brand loyalty remains: The customer experience. Good customer experience starts with communication. Expect employee engagement to be different moving forward.

Connections

Connections How To Contact Center Policies

Customer Experience Influencers You Must Follow – Part 1

Customer Guru

AUGUST 8, 2018

He has coauthored “Outside In: The Power of Putting Customers at the Center of Your Business” with Kerry Bodine. Harley is a world-renowned keynote speaker and has addressed major business conferences around the world. Ian is the CEO and Founder of Customer Experience Consultancy Ltd.,

Customer Experience

Customer Experience Chief Customer Officer Consulting Customer Journeys

Webinars

Turn Payments Into Personalization: Unlock the Value of Transaction Data

The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Manual Call Reviews? There's a Better Way!

MORE WEBINARS

Countdown to Verint Engage!

Verint

APRIL 23, 2018

The annual Verint Engage global customer conference will convene on Monday, May 14 at the Sheraton Dallas Hotel. The conference provides an outstanding opportunity to discuss big ideas, bold innovations, and best practices to take back to the office and start using right away. There’s still time to register!

Engagement

Engagement Conference Contact Center Hotels

How to Define Tangible Employee Engagement with Jeff Toister

Russel Lolacher

OCTOBER 24, 2022

In this episode of Relationships at Work, Russel chats with 4x author, keynote speaker and consultant on service culture Jeff Toister on connecting the dots to create tangible employee engagement at work. An instructor for Linkedin Learning, supporting training and employee development and more. He’s got some knowledge.

Employee Engagement

Employee Engagement Engagement How To Survey

Driving Holistic Customer Engagement Excellence

Verint

JUNE 6, 2017

As discussed in a recent blog post by Laurie Wickham, the 2017 Verint Engage Global Customer Conference took place recently in Orlando, Florida with attendees from 17 countries and a variety of industries.

Customer Engagement

Customer Engagement Engagement Employee Engagement Conference

Visiting The Big D in May? Get Engaged with The World’s Tallest Cowboy

Verint

MARCH 27, 2018

28 - Oct 21, 2018), attendees of the Verint Engage18: Global Customer Conference won't get a chance to hear the tallest cowboy in the Big D say "Howdy folks." Want to learn more about the Verint Engage18: Global Customer Conference? Click here.

Engagement

Engagement Conference Sports Employee Engagement

3 Ways to Find Your Inner Child at Verint Engage

Verint

APRIL 24, 2018

In fact, while attending the Verint Global Customer Conference, why not tap into your inner child. The Verint Global Customer Conference will feature over 70 different sessions. You’ll get a chance to have some fun, see familiar faces and make connections with others from the Verint customer and partner community.

Engagement

Engagement Conference Customer Engagement Self Service

Got Joy? Happiness Guru Shawn Achor to Speak at Verint Engage 2018

Verint

MARCH 29, 2018

and author of Before Happiness and The Happiness Advantage, will be a keynote speaker at the Verint Engage global customer conference at the Sheraton Dallas Hotel May 14 – 17. Conference attendees will have the opportunity to get a sneak peek at what Verint is planning for the future in the Product Innovation Zone.

Engagement

Engagement Conference Hotels Innovation

The Big D: A Journey to the Past That’s Nothing Short of Inspirational

Verint

APRIL 17, 2018

So if you’re heading to the Big D, May 14-17, for the Verint Global Customer Conference, why not take a journey to the past and visit the Kennedy Memorial. Want to learn more about the Verint Engage18: Global Customer Conference? Click here. ConnectAtEngage #Verint18.

Conference

Conference Culture Self Service Contact Center

Dallas: Where Everything Is Bigger, Including Their Art District

Verint

MAY 1, 2018

In the Dallas Arts District, you’ll find its vibrant streets to be a hive of artistic and educational life that encourages visitors to engage in their creative side. So if you’re looking for places to go while visiting Dallas for the Verint Global Customer Conference, why not have the trolley drop you off at the Dallas Arts District.

Conference

Conference Culture Self Service Engagement

May Verint Speakers: Customer Engagement, GDPR, Automation and More

Verint

MAY 1, 2018

Today Verint announces a line-up of conferences and digital events taking place in May that focus on digital and omnichannel customer service, GDPR compliance, automation and artificial intelligence, as well as the upcoming Engage TM global customer conference. Artificial Intelligence Conference.

Self Service

Self Service Customer Engagement Engagement Omni-Channel

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

JULY 6, 2020

Adrian is also a best-selling author, Forbes contributor, blogger & podcaster and frequent conference speaker, panel participant, and Chari. His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Colin has written seven bestselling books on Customer-driven growth.

Customer Experience

Customer Experience Customer Service Social Media Consulting

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

JULY 6, 2020

Adrian is also a best-selling author, Forbes contributor, blogger & podcaster and frequent conference speaker, panel participant, and Chari. His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Colin has written seven bestselling books on Customer-driven growth.

Customer Experience

Customer Experience Customer Service Social Media Consulting

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Head of Customer Experience for UL EHS, Co-Founder of CX Accelerator, and CEO of Officium Labs, Nate Brown is an ICMI Top 50 Thought Leader. He is a Customer Experience Blogger and Speaker and offers expertise in customer journey mapping, a voice of the customer programs, survey process and analysis, employee engagement, and others.

Customer Experience

Customer Experience Consulting Multi-Channel Leadership

2015 Temkin Group CX Vendor Excellence Award Winners

Experience Matters

APRIL 7, 2015

1) Company Overview: Confirmit enables businesses to operationalize feedback and drive change throughout their organizations using the world’s most secure, reliable and scalable solutions for Voice of the Customer (VoC), Employee Engagement and Market Research (MR) programs. Confirmit. Qualtrics.

Groups

Groups Multi-Channel Omni-Channel CEM

Head to the Big D May 14-17 for the Verint Engage Customer Conference

Verint

FEBRUARY 21, 2018

It’s the Verint Engage global customer conference, and registration is underway for this year’s event at the Sheraton Dallas Hotel May 14 – 17. If you need help persuading your manager to allow you to attend, just download the conference justification memo that you can easily customize. Networking.

Conference

Conference Engagement Entertainment Hotels

Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?

Tricia Morris

SEPTEMBER 4, 2015

The 2015 Employee Engagement Trends Report shows customer service employees are among the least engaged, falling behind human resources, sales, marketing, engineering, R & D, operations, finance and IT (in that order) when it comes to on-the-job engagement. Small Change Can Make a Difference.

Engagement

Engagement Customer Service Customer Service Representative Employee Engagement

Customer Experience Update

5 Ways to Find Your Inner Cowboy at the Verint Engage18 Conference

BUSINESS CONTINUITY: HOW TO KEEP THE CUSTOMER CONNECTION ALIVE

Webinars

Trending Sources

Customer Experience Influencers You Must Follow – Part 1

Webinars

Countdown to Verint Engage!

How to Define Tangible Employee Engagement with Jeff Toister

Driving Holistic Customer Engagement Excellence

Visiting The Big D in May? Get Engaged with The World’s Tallest Cowboy

3 Ways to Find Your Inner Child at Verint Engage

Got Joy? Happiness Guru Shawn Achor to Speak at Verint Engage 2018

The Big D: A Journey to the Past That’s Nothing Short of Inspirational

Dallas: Where Everything Is Bigger, Including Their Art District

May Verint Speakers: Customer Engagement, GDPR, Automation and More

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

2015 Temkin Group CX Vendor Excellence Award Winners

Head to the Big D May 14-17 for the Verint Engage Customer Conference

Customer Service Employees are Among the Least Engaged: What’s One Way to Change That?

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