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Master competitive intelligence: unlock success & growth

BirdEye

Benchmarking performance Businesses can assess their current market positions in terms of market share, product offerings, and overall performance by using competitive intelligence to benchmark their own performance. Trade shows and conferences Don’t dismiss industry events and trade shows.

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13 Proven auto repair marketing strategies to boost sales

BirdEye

Auto repair marketing refers to the strategies and activities implemented by auto repair businesses to promote their services, attract customers, and build brand awareness. Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services.

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Multi-location social media: Everything you need to know 

BirdEye

In this blog, we’ll explore common approaches to multi-location social media management, key challenges, and proven strategies to streamline efforts and unify your brand voice across all your business’s social presences. Table of contents What is multi-location social media? Siloed reporting prevents holistic insights.

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Your A-Z guide about social media reputation management 

BirdEye

Here are key reasons why social media reputation is essential for brands: First impressions matter Building trust and credibility Influencing consumer decision-making Word-of-mouth marketing Competitive advantage Customer engagement and loyalty Crisis mitigation Recruitment and partnerships Global reach and impact 1.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Mila Widyani – Head of Customer Experience at CIMB Niaga. LinkedIn : [link].

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2015 Temkin Group CX Vendor Excellence Award Winners

Experience Matters

1) Company Overview: Clarabridge’s customer experience management platform helps hundreds of the world’s leading brands understand and improve the customer journey. Our services team has helped with over 1,000 customer experience management initiatives. Clarabridge. Confirmit.

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The complete guide to small business consulting

BirdEye

Strategy allows a business to leverage competitive advantages and avoid common industry pitfalls. They should be able to perform market analysis to determine the company’s current position and understand its competitive advantage over its peers.