Top-Rated in Employee Engagement and Customer Satisfaction: How does Quicken Loans do it?
CX University
JULY 31, 2018
The key to satisfaction, in both workers and customers, resides in the same fundamental capability: organizations must be able to listen, and employees must be able to enact real change. Quicken Loans has innovated a process for delivering continual change while providing a stable cultural structure. Here are some of their accolades.
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