Horizon CX

MARCH 19, 2022

A recent article from TechTarget states; “Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. Specific applications of AI include expert systems, natural language processing, speech recognition, and machine vision.” I tried that to no avail.

Customer Journeys 130

Customer Journeys Touchpoint Average Handle Time Survey 130

CSM Magazine

APRIL 12, 2021

Finding the right people for the job will give your establishment five stars in customer satisfaction. System Integration. System integration mainly means you must utilize the advances of technology. A more efficient and accessible system is providing your patients’ customer care. Clear Communication.

Industry 98

Industry Customer Service Tips Healthcare 98

Lithium

MARCH 28, 2018

Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. Even though our community has been live for four years, we’re still very much on a journey to learn.

Banking 40

Banking Social Media Self Service Financial 40

Lithium

MARCH 28, 2018

Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. Even though our community has been live for four years, we’re still very much on a journey to learn.

Banking 40

Banking Social Media Self Service Financial 40

Lithium

MARCH 28, 2018

Now four years since its official launch, the ConsorsBank Community has really come into its own, becoming a core piece of the business’s broader customer engagement and social customer care efforts. Even though our community has been live for four years, we’re still very much on a journey to learn.

Banking 40

Banking Social Media Self Service Financial 40

customer sure

NOVEMBER 26, 2014

Outstanding Customer Service. Customers of large companies can feel helpless. Large companies force you to communicate the way they want rather than the way you want. We on the other hand can help customers on their terms, be sensitive to their needs & preferences and we can do it very quickly. Simplicity.

Effort Score 97

Effort Score Feedback Hotels Survey 97

Grade.us

JANUARY 28, 2020

Clients use a discrete phone call to evaluate your firm's communication and rapport building skills. Avvo has a rating system that used to evaluate attorneys on an individual basis. It’s a 1 through 10 rating system. It’s a 1 through 10 rating system. Whatever you do, don’t do that here. Why you ask?

Advertising 38

Advertising Guidelines Consulting Policies 38