How Powerful CRM Can Help You Delight Customers
NICE inContact
SEPTEMBER 27, 2019
First, according to Sitecore, there’s a $3 return on investment expected for every $1 invested in customer experience. The answer to that conundrum is powerful CRM integrations. How does CRM work? Essentially, CRM is the digital customer service agent’s secret weapon. CRM has advantages for both.
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