A 6-Year Chief Customer Officer Role Roadmap, With Libby Duane Adams – CB69
Customer Bliss
SEPTEMBER 19, 2017
For those driving B2B technology companies, you will not want to miss her actions, path and how she drove success. As many in our field know and understand, customer experience is just that: the full experience. It moved the CX journey map process outside of just the CX silo. About Libby. They needed to refocus.
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